SOCIAL MEDIA MARKETING (SMM) OUTSOURCING/OFFSHORING
Are you hanging on the fence on what the next step is for your social media marketing? Wondering how best you can connect with your social audience while also delivering the best services/products to your customers?
Are you operating a global brand or attending to audiences from different time zone? Are your customers awake, making requests or lodging complaints, and getting frustrated due to your inability or unavailability to respond promptly based on time difference? Is your in-house media team worn out and burdened with the responsibility of running a night shift to meet up with your global audience?
Why not take advantage of the time zone difference; hire an offshore social media manager. Don’t limit your customers to your time zone. Take advantage of Outsourcing Social Media Marketing of your business to a third-party agent.
SMM HURDLE & OFFSHORING REMEDY – LOCAL NIGHT SHIFT TEAM
One of the foremost challenges faced with social media platforms and their use of marketing campaigns is the platform is designed to run 24/7. While the development is promising and highly beneficial (this cannot be overemphasized), it has ushered in a challenging dispensation that if not properly managed may send out the wrong message to your customers, creating the perception of the wrong customer service, a matter of key to every business. An essential aim of marketing via a social media platform is to reach a wider and more diverse audience. However, this has created an open-door policy for customers, giving them access to your business any time of the day with an expectation of prompt response regardless of the local business hours.
With some platforms, if not all platforms, the time a customer reached out is publicly displayed and can be used by other existing and prospective customers to calculate the response time of a business and conclude on the value a business places on its customers. No room for explanations. Therefore, there is a need to act fast to maintain the business’ reputation and good standing with customers. The remedy to this is Offshoring Social Media Marketing to Nigeria – TeamSource a source for great remote teams. Our team of expert are ready to step in when your local team can’t meet your customer’s expectations
BENEFITS OF OUTSOURCING SOCIAL MEDIA MANAGEMENT
- Access to expert handlers whose core and central focus is a social media management
- Opportunity to an external’s perspective on the company’s brand who has worked with and for other businesses like yours. You have an advantage of a fresh look at your campaigns as well.
- Available time for the in-house team
- Reduced cost
- Improved and prompt response time
SOCIAL MEDIA MARKETING TOOLS
The top 5 social media platforms that social media managers use to run campaigns, advertise products or services, and also engage a business’ audience are listed below in no particular order
Let’s cater to your social media needs. Outsource to TeamSource to work your local night shift.